We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
A 24-hour notice is required for cancellation of an appointment, if you cancel your appointment the same day, you will be charged 50% of the service price. No Call- No Shows will be charged the full service price. We understand life circumstances happen and this fee may be waived per individual circumstance.
Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late arrivals. Please be on time to your appointment. If you are not on time you will be asked to reschedule or receive is shorter service but still be required to pay full price.
Please cancel your appointment as soon as you feel as if you have come down with something. We understand and you will not be charged any fees. We will gladly get you rescheduled as soon as we are able too.
We look forward to serving you!
Headley and Crawford Salon & Spa